2020... What a Year It's Been
Customer Success
First, we are excited to announce that we’re relaunching our newsletter with plans to publish 4-6 times per year. We want to keep you informed of what we are doing by bringing you information that can help your business with insights from experts in the industry. When Add On Systems first started in 1993, we knew there would be challenges. The transportation industry is known to be cyclical, however, no one could have planned for a global pandemic. Therefore, I wanted to thank all the employees at AOS for going above and beyond to assist clients during this and being safe. I also want to thank all our customers that have been so essential to the supply chains in North America. And, most importantly, thanks to all the drivers that have kept America moving forward. This industry is one I’m very proud to be a part of.
AOS News
In addition to our newsletter, we recently revamped our own website to provide an updated look and more functionality that we can leverage as a digital resource for our customers.
Take a look here: New & Improved Website
Please let us know what you think, your feedback is always welcome and appreciated!
Furthermore, we are launching a new version of our risk management and driver safety products. I’m confident this new product will help larger fleets, around 350 trucks or more, significantly improve how fleets manage safety, claims, driver predictive analysis, and safety training. See Ken Windle’s article in this month's newsletter for more information.
Last, we have also expanded and opened a satellite office in Denton, TX to establish some new business. This location was chosen because it is central to both Dallas Fort Worth and Dallas Lovefield for travel, and we gain the ability to create more content for customers. You will probably see more about this in a video soon or on our website.
Denton Office (214) 556-8059
Partner Programs
We have always been committed to helping our clients leverage their technology to the fullest extent, whether it is integrating data, connectivity through APIs, or fully understanding what you, the client, want to achieve. Recently, AOS started working with Geotab and Eleos as resellers of what I believe could be a solid option moving into 2021 and beyond. I’ve always been hesitant about representing other companies' products, but I feel both companies, Geotab and Eleos, have a similar culture to ours and provide best-in-class products to help our customers.
Kevin Campbell