Trailer +
Freight +
Driver/ Fleet +
Customer Service +
Administration +
Web Based Modules +
Trailer Detention
Capture data in a structured database with our Trailer Detention monitoring system, TDi. Once organized, the data is ready to monitor, notify and charge for trailer detention allowing you to manage the complications of tracking and billing. Trailer telematic systems can provide all of the timely information required to follow-up on detention, and TDi provides a flexible notification system that leads to 90% + in collections for trailer detention. Set-up at the customer, stop, and/or trailer type level – including rules for free time, all rates, billing notifications, and more. Holidays and open days of week are accounted for, and all detention events are kept in a history file containing reason codes for reporting and further analysis.
Event rules provide flexibility for unique rules for your customers’ needs, and allows for delays in transit and dropped trailer detention. Identify standard holidays for all customers, or customer-specific holidays. Easily access and process what you need with several viewing filters and options. View the sequence in which events occurred and the details of how detention is computed for a customer’s particular detention event. Notify customers via email, fax, or phone to let them know that detention has started. Customer-specific rules, tiered pricing, summary billing, and more make the billing process flexible enough to handle the individual demands of each Bill-To customer.
The Add On Systems TDi system will improve your operating ratio by recovering previously lost money, effectively increasing your revenue, and giving you a quick ROI. Customers are alerted and notified of detention issues, and delays for pick-up of trailers are reduced, making your operations run more smoothly. The TMMi system is streamlined with better pool and customers’ trailer management, as well as decreased trailer/tractor ratios. Improved billing accuracy for detention, increased efficiency from operation to collections, and increased awareness of detention from use of TDi will help enhance driver productivity. When you include TDi as part of the TMMi System, you have a comprehensive trailer management system.
“AOS has been very receptive to our feedback and request for enhancements we wanted to make to the module, this has certainly reinforced to us we made the correct choice in selecting the Add On product.” –Brent Fowler, CGA, VP Administration, SLH Transport Inc.